What you will learn This course introduces concepts and theories on information technology, technology adoption, diffusion of innovation, usability, social media and social network and how they influence tourism/hospitality industry. In addition, this course exposes students to issues related to the use of technology for knowledge management, benchmarking, inter-organizational data sharing, and collaboration among organizations in the tourism industries. Specifically, this course provides an insight into tourism industry through the application of new emerging technologies. It covers both the strategies and concepts of e-commerce and the technological infrastructure requirements that are applicable in tourism industry. By the end of this course students will be able to understand factors that influence technology adoption/use in tourism. Students will learn to apply the newly acquired theoretical knowledge to practical problems through case studies. They will also have acquired the necessary knowledge and skills to develop technology management strategies that can help tourism organizations use emerging technologies more effectively. What skills you will gain Communication Skills, Presentation Skills, Problem Solving Skills, Team Skills, Ability to obtain and process information, Leadership Skills. Total contents and assessments 3 Learning Activities, 3 content, 2 Assessment
MICRO-CREDENTIAL IN DIGITAL TECHNOLOGY IN TOURISM
1
students enrolled
Approx. 20 hours to complete
About this Module
Module Details
CLUSTER : SS
MODE/DURATION : Flexible
LENGTH :
30 days
EFFORT :
3 hours per weeks
LEVEL :
Intermediate
LANGUAGE :
English
CERTIFICATE :
PRICE : Free
Associated Course (s) :
No Course
Syllabus
Tourism : An Information-Intensive Industry
Evolution of Information Technologies
Evolution of Information Technologies
Travel Distribution Systems
Global Distribution Systems
Tour Operator
Traditional Travel Retailers
Online Intermediaries
Global Distribution Systems
Tour Operator
Traditional Travel Retailers
Online Intermediaries
History and Evolution of the Internet
Internet Applications in Travel
Online Information Search
Internet Applications in Travel
Online Information Search
Understanding Social Media
Social Media Platforms in Travel
Strategic Applications of Social Media
Social Media Platforms in Travel
Strategic Applications of Social Media
The Mobile Technologies Ecosystem
Mobile Devices
Functions of Mobile Devices in Tourism
Challenges and Opportunities
Mobile Devices
Functions of Mobile Devices in Tourism
Challenges and Opportunities
Intelligent Transportation System
Information Technology Systems in Accommodation Sector
IT Applications in the Foodservice Sector
Strategic Management of Information Technology in Hospitality
IT Applications in the Foodservice Sector
Strategic Management of Information Technology in Hospitality
Attracting Visitors
Staging Experience
Staging Experience
Instructors
NOORDIANA BINTI SUKUR
Course Instructor
UiTM Shah Alam
4.3(average sufo) instructor rating
44
course(s)
234 learners
DR. TANIA MARIA TANGIT
Course Instructor
UiTM Shah Alam
4.3(average sufo) instructor rating
9
course(s)
234 learners
NADIA HANIM BINTI MOHD WASILAN
Course Instructor
UiTM Shah Alam
4.3(average sufo) instructor rating
28
course(s)
234 learners
Developed by