MICRO-CREDENTIAL IN RESTAURANT SERVICE:UNDERSTANDING UPSELLING FOR WAITSTAFF

About this Module

  • students enrolled
  • Approx. 20 hours to complete

What you will learn

Short course to understanding and executing upselling in restaurant service

What skills you will gain

Interpersonal, Restaurant F&B Service, Retail Skills

Total contents and assessments

2 videos, 2 assessments

Module Details

CLUSTER : Business & Management ( SP )
MODE/DURATION : Flexible
LENGTH : 2 days
EFFORT : 4
LEVEL : Intermediate
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

Join this module

 Syllabus

1. Course Overview & Introduction
2. Additional Information

1. Understanding Upselling
2. Activity: Pop Quiz 1

1. Describing, Recommending & Suggesting Menu
2. Activity: Pop Quiz 2

Our Instructor

NOOR SALIZA BT SALMI

 Course Instructor
UiTM Kampus Permatang Pauh 4.3 (average sufo) instructor rating 27 course(s)

PUTRI DAHLIA BINTI AB RASHID

 Course Instructor
UiTM Kampus Permatang Pauh 4.3 (average sufo) instructor rating 12 course(s)

NADIA LIANA BINTI MOHD KARIM

 Course Instructor
UiTM Kampus Permatang Pauh 4.3 (average sufo) instructor rating 14 course(s)
Developed by
Universiti Teknologi MARA (UiTM)