MICRO-CREDENTIAL IN COMMUNICATING IN THE OFFICE

About this Module

What you will learn

This course is designed for prospective office professionals who may be expected to assume some of the duties of an office supervisor. It will provide students with a broad understanding and appreciation of the fundamentals of effective management needed to administer the office function. Students will also be introduced to the purpose of communication and the uses of communication channels in the office. The “systems way of thinking” will be emphasized throughout the course so as to help students to understand the interaction of the main elements in the process of administrative office management.

What skills you will gain

Communication skills for workplace success.

Total contents and assessments

3 Videos, 3 Learning Activities, 3 Content, and 4 Assessment.

Module Details

CLUSTER : Business & Management ( SP )
MODE/DURATION : Flexible
LENGTH : 2 days
EFFORT : 2
LEVEL : Beginner
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

 Syllabus

1. Factors Influence The Communication Process.
2. Flow of Communication - Downward Communication.

1. Flow of Communication - Upward Communication.
2. Problem with Upward Communication.

1. Flow of Communication - Horizontal Communication.
2. Flow of Communication - Diagonal Communication.

Our Instructor

NURAFIDA BINTI ABDUL TALIB

Course Instructor
UiTM Kampus Dungun
4.3 (average sufo) instructor rating 20 course(s)

WAN ZUHAILA BINTI WAN ABD.RAHMAN

Course Instructor
UiTM Kampus Dungun
4.3 (average sufo) instructor rating 18 course(s)

MASLIZA BINTI MOHD RAZALI

Course Instructor
UiTM Kampus Alor Gajah
4.3 (average sufo) instructor rating 13 course(s)

KHALID AMIN BIN MAT

Course Instructor
UiTM Kampus Dungun
4.3 (average sufo) instructor rating 58 course(s)

NAZLIN EMIEZA BINTI NGAH

Course Instructor
UiTM Kampus Dungun
4.3 (average sufo) instructor rating 25 course(s)