About this Module
What you will learn
Join us on a transformative journey, designed for aspiring and intermediate online business entrepreneurs. This 20-hour course reveals the fascinating power of digital touchpoints and customer experiences. Understanding how these touchpoints shape customer interactions is crucial for driving business growth in today's interconnected world. Across devices and platforms, each touchpoint moulds the customer journey and influences brand perception. Our course empowers you with strategic insights to leverage these touchpoints effectively, creating compelling experiences that resonate deeply with your audience. Whether you're launching a startup or expanding your digital footprint, this course provides the knowledge and skills to advance your online presence and deliver unique customer experiences. Transform your approach to digital marketing and customer engagement. Enrol in Digital Touchpoints Mastery today and uncover the secrets to building enduring connections in the digital age!
What skills you will gain
Customer Journey, Customer Experience Management, Journey Mapping, Customer Service Enhancement, User-centered Design Thinking, Cross-channel Integration, Creative Problem Solving, Communication Skills, Strategic Thinking, Content Creation, Collaboration & Teamwork, and Brand Management.
Total contents and assessments
3 teaching videos, 3 presentation slides, 4 assessments.
Module Details
CLUSTER : Lifelong Learning ( LL ) MODE/DURATION : Flexible LENGTH : 20 days EFFORT : 4 LEVEL : Beginner LANGUAGE : English CERTIFICATE : Not applicable CPD POINT : 0 PRICE : Free Associated Course (s) : No Course
