About this Module
What you will learn
ABOUT THIS MODULE THE HANDLING UNIQUE CUSTOMER IN PRACTICE IS A COMPULSORY COMPONENT WITHIN THE DIPLOMA IN BUSINESS STUDIES (BA111). THIS MODULE CONSISTS OF PRE-RECORDED VIDEO, SLIDE PRESENTATION, QUIZZES/ASSESSMENT, ADDITIONAL INFORMATION AND REAL CASE SURVEY. UNDERSTANDING TO HANDLE UNIQUE CUSTOMER IS CRUCIAL FOR CUSTOMER SERVICE PRACTITIONERS IN MULTIDISCIPLINE. THIS MODULE DISCUSSES ON TYPE, CHARACTERISTIC AND HOW TO HANDLE CUSTOMER FROM VARY CATEGORIES SUCH AS SPECIAL NEED, EMOTIONAL CUSTOMER AND OTHERS.
What skills you will gain
Customer services, Handle unique customer
Total contents and assessments
4 videos, 3 additional information, 3 quizzes and assessment, 3 content
Module Details
CLUSTER : Social Science & Humanities ( SS ) MODE/DURATION : Flexible LENGTH : 14 days EFFORT : 7 LEVEL : Beginner LANGUAGE : English CERTIFICATE : Not applicable CPD POINT : 0 PRICE : Free Associated Course (s) : No Course
