MICRO-CREDENTIAL IN INTRODUCTION TO SALES MANAGEMENT AND PRACTICES

About this Module

What you will learn

The Introduction to Sales Management micro-credential provides learners with a foundational understanding of key sales management principles and practices. This course is designed for individuals who want to build a solid knowledge base in sales operations, planning, and team management. It covers essential topics such as the role of sales in business, developing effective sales strategies, and managing sales teams for optimal performance. Learners will gain practical insights into sales processes, goal setting, and motivation techniques to drive business growth. This micro-credential will be delivered through a self-paced learning component which includes quizzes and modules, video lectures, and downloadable resources.

What skills you will gain

Sales design and strategy

Total contents and assessments

6 videos, 8 learning activities, and 2 assessments.

Module Details

CLUSTER : Business & Management ( SP )
MODE/DURATION : Flexible
LENGTH : 3 days
EFFORT : 1
LEVEL : Beginner
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

 Syllabus


1.1 Sales management in the Twenty-First Century
1.2 Key Trends Affecting Sales Organizations and Sales Managers Today


2.1 Customer Relationship Management
2.2 Process of Strategy Development

3.1 Sales Characteristics and Sales Aptitudes
3.2 Psychological and Behavioural Roles of Top Sales Performers

Our Instructor

KHAMISAH BINTI ABD MANAF

Course Instructor
UiTM Kampus Puncak Alam
4.3 (average sufo) instructor rating 16 course(s)

DR. NOORITA BINTI MOHAMMAD

Course Instructor
UiTM Kampus Puncak Alam
4.3 (average sufo) instructor rating 23 course(s)

AINUNNAZLEE BINTI MOHD ALI

Course Instructor
UiTM Kampus Puncak Alam
4.3 (average sufo) instructor rating 20 course(s)

NORHUSNIYATI BINTI HUSIN

Course Instructor
UiTM Kampus Puncak Alam
4.3 (average sufo) instructor rating 18 course(s)