About this Module
What you will learn
This micro-credential course aims to equip learners with the knowledge and skills to apply politeness effectively in social, professional, and intercultural interactions. Through practical strategies, real-world applications, and interactive assessments, participants will engage in hands-on practice to develop communication etiquette that fosters positive and professional relationships.
What skills you will gain
Topic 1: Understanding Politeness Across Cultures Cross-Cultural Awareness Recognize how different cultures perceive and practice politeness. Cultural Intelligence Adapt behavior and communication styles to diverse cultural expectations. Topic 2: Language and Politeness Linguistic Politeness Strategies Use of indirectness, hedging, and honorifics to convey respect. Tone Management Adjust language tone to suit varying levels of formality and politeness. Topic 3: Politeness in Social and Cross-Cultural Interactions Interpersonal Communication Navigate social interactions with tact and empathy. Relationship Building Develop trust and positive rapport through polite communication. Topic 4: Politeness in Professional Settings Professional Etiquette Demonstrate politeness in meetings, presentations, and workplace interactions. Diplomatic Language Use Handle sensitive conversations with care and professionalism. Topic 5: Politeness in Digital Communication Email and Messaging Etiquette Craft clear, respectful, and professional digital messages. Tone Awareness in Writing Maintain polite and appropriate tone in asynchronous communication.
Total contents and assessments
5 topics along with 5 assessments
Module Details
CLUSTER : Social Science & Humanities ( SS ) MODE/DURATION : Flexible LENGTH : 14 days EFFORT : 166 LEVEL : Intermediate LANGUAGE : English CERTIFICATE : Yes CPD POINT : 0 PRICE : Free Associated Course (s) : No Course