MICRO-CREDENTIAL IN HOMESTAY FOUNDATIONS: HOSTING WITH HEART

About this Module

  • students enrolled
  • Approx. 20 hours to complete

What you will learn

This introductory micro-credential equips the learners with the essential skills to create welcoming, safe and culturally rich experience. Learners will learn the foundation of homestay operations, from preparing comfortable accommodation and practicing guest etiquette to managing simple bookings and adopting sustainable practices.

What skills you will gain

Essential skills to create welcoming, safe and culturally rich experience for homestay.

Total contents and assessments

16 teaching videos, 3 Assessments

Module Details

CLUSTER : Lifelong Learning ( LL )
MODE/DURATION : Flexible
LENGTH : 8 days
EFFORT : 3
LEVEL : Beginner
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

Join this module

 Syllabus

1.1) Role of Homestay and Community Based Tourism (CBT)
1.2) Benefits of Homestay & CBT

2.1) Creating a positive first impression
2.2) The art of active listening
2.3) Managing final impression

3.1) Homestay Cleanliness and Hygiene Practices
3.2) Safety Essential and Emergency Response Procedures
3.3) Guest Comfort and Risk Management Practices

4.1) Maintaining Booking Calendar
4.2) Tracking Cash Inflows and Outflows
4.3) Digital Booking & Managing Deposit

5.1) Introduction to Sustainability and Waste Management
5.2) Energy-saving and Water-saving Habits
5.3) Showcasing Our Culture Safely & Sustainably

6.1 Success Stories of Homestay in Malaysia

Our Instructor

DR. LEE BENG YONG

 Course Instructor
UiTM Kampus Samarahan 2 4.3 (average sufo) instructor rating 10 course(s)

NURAFIQAH BINTI MOHAMAD MUSA

 Course Instructor
UiTM Kampus Samarahan 2 4.3 (average sufo) instructor rating 22 course(s)

AHMAD NOOR SYAHIR BIN SAZALI

 Course Instructor
UiTM Kampus Samarahan 2 4.3 (average sufo) instructor rating 17 course(s)

DAYANG SANDRAWATI BINTI ABANG JOSMANI

 Course Instructor
UiTM Kampus Samarahan 2 4.3 (average sufo) instructor rating 15 course(s)

RANEE ANAK ATLAS

 Course Instructor
UiTM Kampus Samarahan 2 4.3 (average sufo) instructor rating 12 course(s)
Developed by
Universiti Teknologi MARA (UiTM)