MICRO-CREDENTIAL IN THE CORRESPONDENCE COMPENDIUM

About this Module

  • students enrolled
  • Approx. 20 hours to complete

What you will learn

Business letters are still relevant and progressively rising in today’s ongoing expansion of business and industry, therefore it has been choosen to be highlighted. Learning business letters in block style format offer new knowledge for UiTM students and office professionals on formal writing and proper documentation. ICT become major requirement in today’s and future’s real-world contexts. The correspondence compendium will reflect both professionalism and ICT depth knowledge for participants to learn and then apply business documents effectively. UiTM students and office professionals must grasp how to use advanced tools and approaches included in latest software products such as Microsoft Word. This microcredential project includes a combination of text, video, interactives, and complex lessons that enable participants to acquire comprehensive business letter in mobile and convenient place.

What skills you will gain

Business letter production, typing, problem solving, critical thinking skills and good work habits.

Total contents and assessments

3 teaching videos, 2 tutorial videos - producing exercises business letter, 2 tutorial videos - highlights formats and parts of business letters, 1 quiz, 2 assignments, and 1 final test.

Module Details

CLUSTER : Business & Management ( SP )
MODE/DURATION : Flexible
LENGTH : 4 days
EFFORT : 9
LEVEL : Beginner
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

Join this module

 Syllabus

Subtopics:
1. Introduction of business letter
2. Points to consider in a business letter
3. The Seven “C’s” of style

Subtopics:
1. Margin setting
2. Spacing setting
3. Letter formatting style – block style
4. Paragraph styles – block and indented paragraph
5. Punctuation styles – open and mixed punctuation
6. Letter with numbered items
7. Letter with tables – insert table

Subtopics:
1. Letterhead
2. Reference line
3. Date
4. Mailing notation
5. Attention line
6. Addressee
7. Salutation
8. Subject
9. Body of the letter
10. Second page headings
11. Complimentary close
12. Company’s name
13. Writer’s name and designation
14. Reference initials
15. Enclosure
16. Copy notation
17. Postscripts

Abd Majid, S.K., Awang, R., & Harun, N. (2019). Manual Document Processing.

Mohd Nor, K., Azman, A., Abdul Talib, N., Edward Daung, A., Muhammad, N., & Ayob, N.H. (2025). Document processing competencies. McGraw-Hill Education (M) Sdn. Bhd.

Government of Canada. (2025, September 23). Business letters: Letter styles. Language Portal of Canada. https://our-languages.canada.ca/en/writing-tips-plus/business-letters-letter-styles

Northern Michigan University Writing Center. (n.d.). Parts of a business letter. Northern Michigan University. https://nmu.edu/writingcenter/parts-business-letter

Texas A&M University Writing Center. (n.d.). Business letters. Texas A&M University. https://writingcenter.tamu.edu/guides/resources/business-letters.html

Virginia Tech. (n.d.). Business letter formatting and block letter style. In Say It Well: Writing for real-world communication. Virginia Tech Publishing. https://pressbooks.lib.vt.edu/commskillshandbook1/chapter/chapter-1-4-business-letter-formatting-and-block-letter-style/

Our Instructor

MAS'UDAH BINTI ASMUI

 Course Instructor
UiTM Kampus Jengka 4.3 (average sufo) instructor rating 20 course(s)

MASTURA BINTI MOHAMAD

 Course Instructor
UiTM Kampus Jengka 4.3 (average sufo) instructor rating 18 course(s)

NURUL ZAHIDAH BINTI MD JUPERI

 Course Instructor
UiTM Kampus Jengka 4.3 (average sufo) instructor rating 20 course(s)
Developed by
Universiti Teknologi MARA (UiTM)