MICRO-CREDENTIAL IN LEADING EFFECTIVE MEETINGS IN THE WORKPLACE

About this Module

What you will learn

This micro-credential module introduces students and professionals to the principles and practices of conducting effective workplace meetings using appropriate professional communication strategies. The module focuses on meeting structure, interaction management, and language use in professional contexts. Participants will learn how to express ideas clearly, manage discussions, use appropriate tone and politeness strategies, and prepare essential meeting documents such as agendas and minutes of meeting. The module emphasises practical application through simulations and task-based activities that reflect authentic workplace communication scenarios. It is designed to enhance communication confidence, workplace readiness, and professional interaction skills.

What skills you will gain

Communication

Total contents and assessments

Not applicable

Module Details

CLUSTER : Lifelong Learning ( LL )
MODE/DURATION : Flexible
LENGTH : 20 days
EFFORT : 4
LEVEL : Intermediate
LANGUAGE : English
CERTIFICATE : Yes
CPD POINT : 0
PRICE : Free

Associated Course (s) :
No Course

 Syllabus

• Types and purposes of meetings
• Roles and responsibilities
• Agenda and meeting flow

• Expressing opinions
• Agreeing and disagreeing
• Clarification strategies

• Turn-taking and discussion control
• Politeness strategies
• Handling disagreement

• Meeting simulation
• Writing minutes of meeting
• Follow-up communication

Our Instructor

NORAZIAH BT AZIZAN

Course Instructor
UiTM Kampus Sri Iskandar
4.3 (average sufo) instructor rating 17 course(s)

NOORLINDA BINTI ALANG

Course Instructor
UiTM Kampus Sri Iskandar
4.3 (average sufo) instructor rating 15 course(s)

DR. SHEEMA LIZA BINTI IDRIS

Course Instructor
UiTM Kampus Sri Iskandar
4.3 (average sufo) instructor rating 35 course(s)

MOHAMAD SYAFIQ BIN YA SHAK

Course Instructor
UiTM Kampus Sri Iskandar
4.3 (average sufo) instructor rating 23 course(s)

ZARLINA BINTI MOHD ZAMARI

Course Instructor
UiTM Kampus Sri Iskandar
4.3 (average sufo) instructor rating 25 course(s)