About this Course
Course Description
This MOOC will assist students in comprehending the nature of conflict and its relationship to negotiation, engaging in systems thinking, and recognising the basic characteristics of conflict management, resolution, and avoidance. In addition, they will learn to identify effective negotiation methods for specific situations and individuals. Students will also learn how to utilise their knowledge of conflict and personality theories to comprehend the four basic negotiating styles, resolve conflict, and prevent it. In addition, students will learn how to apply their knowledge of conflict and personality theories to the comprehension of the four basic negotiation styles.
Course Learning Outcomes
1 ) Evaluate the nature of conflict and its relationship to negotiation in organizations.
2 ) Analyze the appropriate style of negotiation in managing conflict
3 ) Demonstrate effective decision making in conflict management and negotiation.
Course Details
STATUS : Open DURATION : FLEXIBLE EFFORT : 4 hours per week MODE : 100% Online COURSE LEVEL : Expert LANGUAGE : English CLUSTER : Business & Management ( SP )
