HOUSEKEEPING MANAGEMENT

About this Course

Course Description

The course is designed towards developing a managerial skills needed to manage housekeeping operations particularly in rooms, public areas, linen and laundry.

Course Learning Outcomes

1 ) Analyze various problems and issues related to the functions and operations of housekeeping department. (C4)
2 ) Explain the organization, functions and operations of housekeeping department. (C2)
3 ) Demonstrate managerial skills related to various functional and operational issues in housekeeping department. (A3)

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 1 hour
MODE : 100% Online
COURSE LEVEL : Intermediate
LANGUAGE : English
CLUSTER : Business & Management ( SP )

 Syllabus

1.1 An Introduction to Housekeeping Department
1.2 Housekeeping Daily Routine
1.3 Managing Housekeeping Personnel
1.4 Supervision in Housekeeping Department

2.1 Types of manual equipment
2.2 Types of mechanical equipment
2.3 Types of soiling
2.4 Selection of cleaning equipment
2.5 Storage, distribution and control of cleaning equipment

3.1 Types of flooring
3.2 Floor coverings and finishes
3.3 Cleaning procedures
3.4 Composition and selection of carpets
3.5 Care and maintenance of carpet

4.1 Linen room and laundry organization
4.2 Activities in the linen room and laundry
4.3 Equipment in linen room and laundry
4.4 Establishing par stock
4.5 Inventory control

5.1 Common Pests and Their control
5.2 Integrated Pest Management
5.3 Waste disposal

6.1 Job safety analysis
6.2 Safety awareness and accident prevention
6.3 Crime prevention
6.4 Lost and found article

Our Instructor

DR. NURFATIHAH BINTI MAZLAN

Course Instructor
UiTM Kampus Puncak Alam

PROFESOR MADYA DR RASIDAH BT HAMID

Course Instructor
UiTM Kampus Puncak Alam

SURIATI BINTI OSMAN

Course Instructor
UiTM Kampus Puncak Alam

ZAMRI BIN AHMAD

Course Instructor
UiTM Kampus Permatang Pauh

FALIZA BT MAHAMED ALI

Course Instructor
UiTM Kampus Dungun

 Frequently Asked Questions

A1 : No, there is no final exam for this course

A2 : No, there is no practical class required for MOOC student.