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Course Info

About this Course

This introductory course provides student with the scope and complexity of the hospitality industry by exploring the relationships of lodging, tourism, food and beverage, culinary arts and other sub industries. It introduces key hospitality management definitions and the opportunity available to achieve a successful hospitality career. It encompasses the study of organization, functions, operations and management of the hospitality industry, safety, security and environmental practices.

Course Syllabus

Overview of the Hospitality Industry
1.1 The Scope of the Hospitality Industry
1.2 The Mission and Product of Hospitality
1.3 Pursuing Opportunities in Hospitality


Travel and Tourism: Partners in Hospitality
2.1 The Relationship of Hospitality to Travel and Tourism
2.2 Marketing and Promoting Tourism and Travel
2.3 The Effects of Hospitality, Tourism and Travel
2.4 Classification of Tourism


Accommodation and Food Service

3.1 Classifying Lodging Properties
3.2 Restaurant Classification
3.3 Process of Hotel Development and Design
3.4 The Relationship of Market, Menu and Concept
3.5 Marketing of Accommodation and Food Service
3.6 Types of Lodging Ownership
3.7 Restaurant Ownership


MICE, Recreation and Gaming Entertainment

4.1 Meetings, Incentives, Conventions and Expositions/
Events
4.2 Recreation, Theme Park and Clubs
4.3 Gaming Entertainment


Safety, Security and the Environment
5.1 Safety standards as they relate to the hospitality and tourism industry
5.2 Outline security procedures

5.3 Risk Management
5.4 Identify industry regulatory agencies/organizations
5.5 Describe the latest conservation and sanitation practices


Globalization and the Future of Hospitality
6.1 Demographic and Socioeconomic Trends
6.2 Technological Innovations
6.3 Government Regulation and the Hospitality Industry


Employability and Career Development
7.1 Hospitality and tourism management competencies
7.2 Analyze methods of dealing with various workplace related issues


Frequently Asked Questions

Q1 : What is hospitality industry
A1 : Hospitality industry is comprising businesses that serve guests away from home. It can be defined by its scope, mission and providers.