i. Understanding the definition of personal development and ethics
ii. Core concepts and different perspectives of personal development
iii. Developing personal goals
iv. Influential people as role models
v. Definition of attitude, self-concept, values and personality
vi. Self-esteem, self-acceptance and self-image
vii. Making a positive first impression

i. Overcoming shyness
ii. Building self-confidence and self discipline
iii. Maintaining perseverence
iv. Successful time management
v. Overcoming stress
vi. Developing emotional intelligence

i. Human relations in the workplace
ii. Effective communication.
iii. Communication style and etiquette
iv. Listening skills
v. Relationship with subordinates, peers, superiors,cle
ients/customers

i. Addressing conflicts
ii. Types, intensity and costs of conflicts
iii. Positive conflicts
iv. Conflict management and resolution
v. Adressing anger
vi.Costs, types and managing anger

i. Thinking skills
ii. The concept of left and right brain
iii. Critical, creative and lateral thinking
iv. Mind mapping

i. Career planning
ii. Job searching
iii. Getting a job
iv. Starting a new job
v. Switching jobs

i. What makes a leader
ii. Empowering and influencing others
iii. Leading change and innovation

A1 : Values comes from the influence of family, friends, religion, culture, school and society at large