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Course Info

About this Course

This course aims to introduce basic English language communication to support staff in an organization. The course will cover basic English language skills, namely reading, email writing, as well as engaging in small talks. Upon completion of the course, participants should be able to apply all the skills in their daily communication.

Course Syllabus

Reading for Communication
Skimming skills
Scanning skills
Using contextual clues to aid understanding



Email Writing for the Workplace
Writing email introduction
Writing email content
Writing email closure


Engaging in small talks
Introducing self
Effective body language
Small talk common topics

Frequently Asked Questions

Q1 : What is the requirement to get a certificate for this course?
A1 : You will have to pass all the three assessments in order to get a certificate.

Q2 : If I fail one component, do I need to re-sit the entire course?
A2 : No, you may sit only for the component that you fail.