ENGLISH COMMUNICATION FOR SUPPORT STAFF

About this Course

Course Description

This course aims to introduce basic English language communication to support staff in an organization. The course will cover basic English language skills, namely reading, email writing, as well as engaging in small talks. Upon completion of the course, participants should be able to apply all the skills in their daily communication.

Course Learning Outcomes

1 ) Produce short email texts.
2 ) Listen and engage in small talks with proper paralinguistic features.
3 ) Apply the skills of skimming, scanning, and identifying contextual clues in answering reading comprehension questions.

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 2 hours per week
MODE : 100% Online
COURSE LEVEL : Beginner
LANGUAGE : English
CLUSTER : Social Science & Humanities ( SS )

 Syllabus

Skimming skills
Scanning skills
Using contextual clues to aid understanding


Writing email introduction
Writing email content
Writing email closure

Introducing self
Effective body language
Small talk common topics

Our Instructor

DR. NUR MAIZURA BINTI LIN

Course Instructor
UiTM Shah Alam

NOR HASHIMA BINTI MOHD SUKOR

Course Instructor
UiTM Kampus Dengkil

DR. WAN NURUL ELIA BINTI HASLEE SHARIL

Course Instructor
UiTM Puncak Perdana

 Frequently Asked Questions

A1 : You will have to pass all the three assessments in order to get a certificate.

A2 : No, you may sit only for the component that you fail.