COMMUNICATION SKILLS FOR INFORMATION PROFESSIONAL

About this Course

  • 21 students enrolled
  • 9 instructors

Course Description

This course aims to provide students with the essential skills of interpersonal, small groups, emphasizing the areas of human communication skills, and listening. Through this course student are able to develop effective presentation skills and apply the human communication skills to the real world and to the workplace.

Course Learning Outcomes

1 ) Explain the concept of human communication in improving self-communication skills.
2 ) Demonstrate interpersonal and small group communication in developing an effective interpersonal communication skill. ( A3 )
3 ) Perform verbal and non-verbal communication skills for public speaking.

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 3 hours per week
MODE : 100% Online
COURSE LEVEL : Beginner
LANGUAGE : English
CLUSTER : Business & Management ( SP )

Join this course

 Syllabus

● Forms of human communication
● Communication models & concept
● Principles of communication
● Culture and human communication

● Self-concept
● Self-awareness
● Self-esteem
● Self-disclosure

● Stages of perception
● Impression formation

● Listening process
● Styles of effective listening

● Step 1 : Selecting topic and purposes
● Step 2 : Analyzing the audience
● Step 3 : Researching the topic
● Step 4 : Formulating thesis and major points
● Step 5 : Supporting the main points
● Step 6 : Organizing and Outlining the speech
● Step 7 : Wording the Speech
● Step 8 : Preparing to Present
● Step 9 : Delivering the Speech

● Principles of Verbal Messages
● Disconfirmation and confirmation

● Body Messages
● Facial and Eye Movements
● Spatial Messages
● Artifactual Communication
● Touch Communication
● Paralanguage & Silence
● Time Communication

● Conversation
● Principles of conversation

● The small group formats
● The brainstorming groups
● Information sharing group
● Problem –solving group

Our Instructor

ZATI ATIQAH BINTI MOHAMAD TANURI

 Course Instructor
UiTM Kampus Sungai Petani

NOR FAMIZA BINTI TARSIK

 Course Instructor
UiTM Kampus Sungai Petani

NOR KAMARIAH BINTI CHIK

 Course Instructor
UiTM Kampus Sungai Petani

MOHD ABDUL HAFIZ BIN MD RADZI

 Course Instructor
UiTM Kampus Sungai Petani

DR. MOHD ZOOL HILMIE BIN MOHAMED SAWAL

 Course Instructor
UiTM Kampus Sungai Petani

DR. SITI NUR SHAHIRA BINTI DAHARI

 Course Instructor
UiTM Kampus Segamat

 Frequently Asked Questions

A1 : Communication is the two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places

A2 : No, this subject is not a prerequisite subject.