REFERENCE AND INFORMATION SERVICES

About this Course

  • 4 students enrolled
  • 3 instructors

Course Description

This course attempts to prepare students to understand and do reference and information work in libraries and other information arenas. Includes history and varieties of reference services, user populations, instruction, ethics, access issues, the reference interview, search strategies, evaluation of services, and the organization, selection, evaluation, and use of major information resources, both print and electronic. Teaching methodology involves face-to-face lectures, and tutorials. Student assessment includes group assignments, class test and final exam.

Course Learning Outcomes

No information

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 3 hours per week
MODE : 100% Online
COURSE LEVEL : Beginner
LANGUAGE : English
CLUSTER : Business & Management ( SP )

Join this course

 Syllabus

1.1 Definition of reference sources and services
1.2 Reference theory
1.3 Reference process
1.4 Communication

2.1 Forms of accessing information sources: print, non-print, electronic (online and CD-ROM)
2.2 Class of reference and information sources; Control-access-directional and Source type
2.3 Creation and selection of reference materials
2.4 Criteria of evaluation of reference materials
2.5 Usage of reference sources


3.1 Local networking and information superhighway
3.2 Internet and search engine usage

4.1. Identify the problems; types of reference question
4.2 Interaction with user; reference interview
4.3 Identifying keywords for searching
4.4 Identifying the search tools

5.1 Functions of Information and Reference Division
5.2 Reference desk services and Readers Advisory
5.3 Indexing and Abstracting Services
5.4 Bibliography / Guide to information sources
5.5 Selective Dissemination of Information (SDI)
5.6 Current Awareness Service
5.7 Current Content
5.8 Community Information Services (CIS)
5.9 Inter Library Loan (ILL)
5.10 Others

6.1 Public Libraries
6.2 Academic Libraries
6.3 Special / Research Libraries
6.4 School Libraries

7.1 Handicapped
7.2 Age groups


8.1 Professionalism
8.2 Personality
8.3 Communication Techniques and public relations
8.4 Roles

9.1 Why evaluate reference?
9.2 What to evaluate?
9.3 Evaluation methods

10.1 Definition
10.2 Traditional vs. digital
10.3 Reference interview
10.4 Issues and challenges
10.4 New requirements for information professionals

Our Instructor

AHMAD SOUFIEAN BIN OTHMAN

 Course Instructor
UiTM Kampus Rembau

MOHD ZAILAN BIN ENDIN

 Course Instructor
UiTM Kampus Rembau

SITI KHAIRIYAH BINTI NORDIN

 Course Instructor
UiTM Kampus Rembau

 Frequently Asked Questions

A1 : Yes. This course is suitable for everybody because we deal with information everyday in daily life, We need to make reference in order to get information to make decision. This course will help you to identify which sources and services available that are relevant and valid for your reference thus assist you in problem solving.