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Course Info

About this Course

This course introduces the various functions of management such as planning, organizing, leading and controlling. It will also expose students to various industrial management concepts such as Industrial Relations, Occupational Safety and Health, Production and Quality Management

Course Syllabus

Introduction to Management
Evolution of Management Thoughts
Definition of Organization and Management
Measuring Managerial Performance
Functions of Management
Managerial Levels, Skills and Roles

Planning
Definition and Importance of Planning
Types of Planning and Goals
Strategic Planning
Mission Statement
Types of Operational Plan

The Nature of Decision Making
Definition and types of Decision Making
Types of Conditions under Decision Making
Rationale of Decision Making
Group Decision Making

Organizing
Definition of Organizing
Organizing Process
Division of Work/Labour
Organizational Structure
Span of Management
Types of Organization Chart
Authority
Delegation

Human Resource Management
Definition of Human Resource Management
Recruitment and Selection
Orientation, Training and Development
Performance Appraisal
Compensation and Benefits
Promotion and Demotion
Industrial Relations

Leading
Definition of Leadership
Leadership Approaches
Characteristics of Effective Leaders
Sources of Power

Controlling
Definition of Controlling
Controlling Process
Types of Controlling
Potential Barriers to Successful Control

Communication
Definition of Communication
Communication Process
Formal Organization Communication
Informal Organization Communication
Barriers to Effective Communication and Ways to Overcome
Categories of Interpersonal Communication

Production Planning and Control
Definition of Production Planning and Control
Types of Production Planning and Control
Functions of Production Planning and Control
Quality and TQM

Operations Management and Plant Location
Definition of Operations Management
Elements in Operations Process
Objectives of Operations Management
Characteristics of Service and Manufactured Products
Types of Production Goods and Services
Factors Influencing Successful Manufacturing System
Characteristics of Modern Manufacturing
Components of a General Information System
Plant Location

Safety and Health at Work
Provisions of the Occupational Safety and Health Act 1994 which affect Employers
Importance of Encouraging Safe Work Practices and Healthy Lifestyles amongst Employees
Reducing Incidents of Sexual Harassment at Work
Programmes and Activities which Can Improve Health and Wellness of Employees

Purchasing
Definition of purchasing and procurement
Types of Purchasing
Steps in Purchasing
Single Source of Purchasing and Multiple Source of Purchasing
Just-in-time Purchasing
Make or Buy Decision

Frequently Asked Questions

Q1 : What are the benefits of taking this course?
A1 : Industrial Management is the branch of study which is focused on the creation & management of industrial systems and processes that incorporate people, materials and energy in productive ways. Training in Industrial Management has an emphasis on the varied use of computers, mathematics, and statistics in the field of management. Industrial Management is specifically concerned with engineering-oriented industries such as textiles, steel, power, chemicals, aviation, robotics, etc. Industrial Management spans multiple industrial verticals from semiconductors and automobiles to plastics processing and metal forging, to oil, cosmetics & food, among others. This area of work involves devising ways & methods to maximize the efficiency of production processes by determining the most economical use of workers, materials, machines, time, capital, energy, and information.