COMMUNICATION FOR OFFICE PROFESSIONALS

About this Course

  • 544 students enrolled
  • 4 instructors

Course Description

This course gives a general understanding on how people relate to each other and to expose students to the main theories and the basic principles of interpersonal communication. It teaches the various contexts of interpersonal communication involving other people in the environment.

Course Learning Outcomes

1 ) describe the basic theories and principles of human communication, in gaining knowledge of interpersonal relationship.
2 ) demonstrate the principles of interpersonal communication to enhance interpersonal skills and responsibility.
3 ) demonstrate a role play on interpersonal communication of human interaction in various tasks.

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 3
MODE : 100% Online
COURSE LEVEL : Beginner
LANGUAGE : English
CLUSTER : Business & Management ( SP )

Join this course

 Syllabus

The Benefits of Studying Interpersonal Communication
The Benefits of Interpersonal Communication
The Principles of Interpersonal Communication

Culture
Cultural Differences
Principles for Effective Intercultural Communication

The Self in Interpersonal Communication
Perception in Interpersonal Communication
Impression Formation

Principles of Verbal Messages
Confirmation and Disconfirmation
Guidelines for Using Verbal Messages Effectively

Principles of Nonverbal Communication
Channels of Nonverbal Communication

The Process and Skills of Listening
Listening Barriers
Styles of Effective Listening
Culture, Gender, and Listening

Principles of Conversation
Conversational Disclosure

Our Instructor

SITI FATIMAH MARDIAH BINTI HAMZAH

 Course Instructor
UiTM Kampus Dungun

SUZILA BINTI MAT SALLEH

 Course Instructor
UiTM Kampus Dungun

NOOR HAFIZA BINTI MOHAMMED

 Course Instructor
UiTM Kampus Dungun

HANI SAKINA BINTI MOHAMAD YUSOF

 Course Instructor
UiTM Kampus Dungun

 Frequently Asked Questions

A1 : Yes

A2 : Anyone who wants to learn about interpersonal communication.