THE OFFICE ENVIRONMENT
Office Are Information Driven
Office Functions Are Varied
Technology in Modern Office

TIME MANAGEMENT AND EFFECTIVE TELEPHONE COMMUNICATION
Manage Your Time
Manage Your Work
Simplify Your Work
Making Favorable Impression
Incoming Telephone Calls
Outgoing Telephone Calls

HUMAN RELATIONS AT WORK
Interacting with Managers
Interacting with Coworkers
Facing Conflicts at Work

PROCESSING MAIL
Incoming Mail Processes
Outgoing Mail Processes

TRAVEL ARRANGEMENTS
Arranging Travel
Itinerary and Supporting Materials
Documents and Currency for Foreign Travel
Travel Etiquette
Work Tasks and Travel


MEETING
Planning Business Meeting
Types of Business Meeting
Seating Arrangement
Preparing for a Meeting
Participating in Meetings
Teleconferences

Q1 : Is there any prerequisite for this subject?
A1 : No prerequisite for this course

Q2 : Who can join this course?
A2 : Anyone can join this course.