ORGANIZATIONAL MANAGEMENT AND PRACTICES

About this Course

Course Description

This course is designed for administrative office apprentice. It will provide students with a broad understanding and appreciation of the fundamentals effective management needed to administer the office functions. Students will also be introduced to personnel work, with emphasis on the role of people and ergonomic environment. The principles, activities and procedures in solving office problems will be emphasized throughout the course.

Course Learning Outcomes

1 ) Report verbally and in writing problem and solutions of administrative office management principles, activities and procedures.
2 ) Explain managerial skills of the administrative office management principles, activities and procedures.
3 ) Practice the leadership functions of the administrative office management working environment.

Course Details

STATUS : Open
DURATION : FLEXIBLE
EFFORT : 5 hours
MODE : 100% Online
COURSE LEVEL : Intermediate
LANGUAGE : English
CLUSTER : Business & Management ( SP )

 Syllabus

1.1 Definition of Administrative Office Management
1.2 Administrative Office Management Functions
1.3 The Administrative Office Manager
1.4 Evolution of Management Theory/Schools of Management Thought


2.1 Organizational Principles of Management
2.2 Physical Centralization and Decentralization of Office
Operations
2.4 Informal Organization

3.1 Leadership Role
3.2 Characteristics of Effective Supervisor
3.3 Supervisory Responsibilities
3.4 Disciplining Employees

4.1 Management of Office
4.2 Impact of the Office Environment on Employees
4.3 The Healthy Office Environment
4.4 Conservation of Energy in Offices
4.5 Office Security


3.1 Definition of Problem
3.2 Relationship among Problem Solving, Decision Making and Choice Making
3.3 Problem Solving and Productivity
3.4 Problem Solving Process
3.5 Barriers to Solving Problems

Our Instructor

MASLIZA BINTI MOHD RAZALI

Course Instructor
UiTM Kampus Alor Gajah

SUZILA BINTI MAT SALLEH

Course Instructor
UiTM Kampus Dungun

SITI FATIMAH MARDIAH BINTI HAMZAH

Course Instructor
UiTM Kampus Dungun

HANI SAKINA BINTI MOHAMAD YUSOF

Course Instructor
UiTM Kampus Dungun

NOOR HAFIZA BINTI MOHAMMED

Course Instructor
UiTM Kampus Dungun

SITI NORASHIKIN BINTI BASHIRUN

Course Instructor
UiTM Kampus Alor Gajah

 Frequently Asked Questions

A1 : This subject will help the students to explain the managerial skills of the administrative office management principles, activities, and procedures.