COMMUNICATION FOR PROFESSIONALS

About this Course

This introductory course helps students to master the concepts and skills of interpersonal communication in various communication contexts. The course focuses on the basic of human relationships that includes both verbal and non-verbal communication, listening, and workplace communication. The course provides insights and knowledge in cultivating a personal sense of proficiency, achievement and confidence in different types of presentations.

Course Learning Outcomes

1) Apply the concept of professional communication
2) Demonstrate information retrieval and management skills based on professional communication
3) Demonstrate informative and persuasive communication skills through presentation

Course Syllabus

+ Course Syllabus

1) Introduction to Human Communication
Communication is Essential
Communication: The Process of Using Messages to Generate Meaning
Components of Communication
Communication Principles
What are Communication Contexts?
What are the Goals of Communication Study?

2) Language and Meaning
What is Language?
Language to Avoid When Speaking
How can Language Skills Be Improved

3) Nonverbal Communication
What is Nonverbal Communication?
How are Verbal and Nonverbal Communication Related?
Why are Nonverbal Codes Difficult to Interpret?
What Are Nonverbal Codes?
What are Some Ways to Improve Nonverbal Communication?

4) Listening and Critical Listening
The Importance of Listening in Our Lives
What is Listening?
The Process of Listening
Barriers to Listening
Gender Differences in Listening
How Can You Become a Better Listener?
Effective Listening in Different Situations

5) Workplace Communication
Defining Workplace Communication
Preparing for the Job Market
Preparing for the InterviewCommunication Skills Needed on the Job
Ethical Dimensions in the Workplace

6) Organizing Your Presentation
-Principles of Outlining
-Types of Outlines
-The Introduction
-The Body
-The Conclusion
-The References

7) Delivery and Visual Resources
- Defining Delivery
-Behaviors that Influence Delivery
-Ways to Reduce Your Fear of Presenting
-When to Use Visual Resources
-Principles for Using Visual Resources

8) Informative Presentation
-Preparing an Informative Presentation
-Presenting Information Effectively
-Skills for Informative Speaking

9) Persuasive Presentations
-Preparing for a Persuasive Presentations
-Persuading Effectively
-Methods of Persuasion
-Forms of Proof
-Organizing Your Persuasive Message
-Ethical Considerations

Frequently Asked Questions

There is no FAQ yet available in this course.