INTRODUCTION TO MANAGEMENT

About this Course

This course will expose the students to basic management knowledge and managerial skills, focusing on functions of management such as planning, organizing, leading, and controlling. This course will enhance students understanding of management practices, challenges and changes in the local and global markets.

Course Learning Outcomes

1) Describe basic management functions, principles, practices, and concepts of management.
2) Apply systematic management approach in solving business-related problems.
3) Demonstrate effective communication skills in business context.

Course Syllabus

+ Course Syllabus

1) Introduction to Management
1.1 Definition of management
1.1.1 What is Management?
1.1.2 Why Study Management?
1.2 Essential Managerial Tasks
1.2.1 Planning
1.2.2 Organizing
1.2.3 Leading
1.2.4 Controlling
1.3 Levels and Skills of Manager
1.3.1 Levels of Management
1.3.2 Managerial Skills


2) Evolution of Management Thoughts
2.1 Scientific Management Theory
2.1.1 Job Specialization and Division of Labor
2.1.2 F.W. Taylor and Scientific Management
2.2 Administrative Management Theory
2.2.1 Fayol’s Principles of Management
2.3 Behavioral Management Theory
2.3.1 Mary Parker Follett
2.3.2 The Hawthorne Studies and Human Relations
2.3.3 The Theory X and Y
2.4 Organizational Environment Theory
2.4.1 The Open-Systems View
2.4.2 Contingency Theory


3) Planning
3.1 The Nature of the Planning
3.1.1 Importance in Planning
3.1.2 Levels of Planning
3.1.3 Levels and Types of Planning
3.1.4 Standing Plans and Single-Use Plans
3.2 Determine the Organization’s Mission and Goals
3.2.1 Establishing Major Goals


4) Decision Making
4.1 Nature of Managerial Decision Making
4.1.1 Programmed and Non Programmed Decision Making
4.2 Steps in the Decision Making Process
4.2.1 Recognize the Need for a decision
4.2.2 Generate Alternatives
4.2.3 Assess Alternatives
4.2.4 Choose among Alternatives
4.2.5 Implement the Chosen Alternative
4.2.6 Learn from Feedback
4.3 Group Decision Making
4.3.1 The Perils of Group Groupthink
4.3.2 Devil’s Advocacy and Dialectical Inquiry


5) Organizing
5.1 Job Design
5.1.1 Job Enlargement and Job Enrichment
5.2 Designing Organizational Structure
5.2.1 Functional Structure
5.2.2 Divisional Structures
5.2.3 Matrix and Product Team Design
5.3 Coordinating Functions and Divisions
5.3.1 Allocating Authority (Tall and Flat Organization)
5.3.1.1 Tall and Flat Organization
5.3.1.2 Minimum Chain of Command
5.3.1.3 Centralization and Decentralization of Authority


6) Leadership
6.1 The Nature of Leadership
6.1.1 Power: The Key to Leadership
6.1.2 Empowerment
6.2 Traits and Behavior Models of Leadership
6.3 Contingency Model of Leadership
6.3.1 Fiedler’s Contingency Model
6.3.2 House’s Path-Goal Theory
6.3.3 The Leader Substitutes Model
6.4 Transformational Leadership
6.4.1 Being a Charismatic Leader
6.4.2 Stimulating Subordinates Intellectually
6.4.3 The Distinction between Transformational and Transactional


7) Motivation
7.1 The Nature of Motivation
7.2 Expectancy Theory
7.3 Need Theories
7.3.1 Maslow’s Hierarchy of Needs
7.3.2 Alderfer’s ERG Theory
7.3.3 Herzberg’s Motivator Hygiene Theory
7.3.4 McClelland’s Needs
7.4 Equity Theory
7.5 Goal Setting Theory
7.6 Learning Theories


8) Control
8.1 What is organizational Control?
8.1.1 The Importance of Organizational Control
8.1.2 Control System and IT
8.1.3 The Control Process


9) Communication
9.1 Communication and Management
9.1.1The importance of Good Communication
9.1.2 The Communication Process
9.2 Information Richness and Communication Media
9.2.1 Face to face
9.2.2 Spoken Communication
9.2.4 Written Communication
9.3 Communication Network
9.3.1Communication Network and Groups and Teams
9.3.2 Organizational Communication Networks
9.3.3 External Networks
9.4 Information Technology and Communication
9.4.1 The Internet
9.4.2 Intranets
9.5 Communication Skills for Managers
9.5.1 Communication Skills for Managers as Senders
9.5.2 Communication Skills for Managers as Receivers

Frequently Asked Questions

Q1 : Any pre-requisite courses for this subject?
A1 : No course recommendations

Q2 : Is this MOOC for me?
A2 : This MOOC is an introductory course for anyone interested in exploring the topic of management. It is open to anyone, although it was designed with a special focus on professional figures such as students, educators, employers, job seekers, and industries.

Q3 : Is this MOOC free?
A3 : YES. This MOOC is free to enrol in and open to all students.

Q4 : Why should I take the assessment?
A4 : The assessments are designed to automatically test your understanding of the videos and their equivalent transcript materials. Please use them to check your learning progress.