Course Syllabus
Introduction to reference sources and services
-Definition of reference sources and services
-Reference theory
-Reference process
-Communication
Information sources
-Forms of accessing information sources: print, non-print, electronic (online and CD-ROM)
-Class of reference and information sources; Control-access-directional and Source type
-Creation and selection of reference materials
-Criteria of evaluation of reference materials
-Usage of reference sources
Searching using online database and CD-ROM
-Local networking and information superhighway
-Internet and search engine usage
Search strategy
-Identify the problems: types of reference question
-Interaction with user; reference interview
-Identifying keywords for searching
-Identifying the search tools
Information and Reference Services
-Functions of Information and Reference Division
-Reference desk services and Readers Advisory
-Indexing and Abstracting Services
-Bibliography / Guide to information sources
-Selective Dissemination of Information (SDI)
-Current Awareness Service (CAS)
-Current Content
-Community Information Services (CIS)
-Inter Library Loan (ILL)
-Others
Information and Reference service according to library types
-Public Libraries
-Academic Libraries
-Special / Research Libraries
-School Libraries
Services to special groups
-Handicapped
-Age groups
Reference Librarian
-Professionalism
-Personality
-Communication Techniques and public relations
-Roles
Evaluation of information and reference services
-Why evaluate reference?
-What to evaluate?
-Evaluation methods
Digital reference service
-Definition
-Traditional vs digital
-Reference interview
-Issues and challenges
-New requirements for information professionals
-Definition of reference sources and services
-Reference theory
-Reference process
-Communication
Information sources
-Forms of accessing information sources: print, non-print, electronic (online and CD-ROM)
-Class of reference and information sources; Control-access-directional and Source type
-Creation and selection of reference materials
-Criteria of evaluation of reference materials
-Usage of reference sources
Searching using online database and CD-ROM
-Local networking and information superhighway
-Internet and search engine usage
Search strategy
-Identify the problems: types of reference question
-Interaction with user; reference interview
-Identifying keywords for searching
-Identifying the search tools
Information and Reference Services
-Functions of Information and Reference Division
-Reference desk services and Readers Advisory
-Indexing and Abstracting Services
-Bibliography / Guide to information sources
-Selective Dissemination of Information (SDI)
-Current Awareness Service (CAS)
-Current Content
-Community Information Services (CIS)
-Inter Library Loan (ILL)
-Others
Information and Reference service according to library types
-Public Libraries
-Academic Libraries
-Special / Research Libraries
-School Libraries
Services to special groups
-Handicapped
-Age groups
Reference Librarian
-Professionalism
-Personality
-Communication Techniques and public relations
-Roles
Evaluation of information and reference services
-Why evaluate reference?
-What to evaluate?
-Evaluation methods
Digital reference service
-Definition
-Traditional vs digital
-Reference interview
-Issues and challenges
-New requirements for information professionals
Frequently Asked Questions
Q1 : Is this course suitable for anyone?
A1 : Yes. This course is suitable for everybody because we deal with information everyday in daily life, We need to make reference in order to get information to make decision. This course will help you to identify which sources and services available that are relevant and valid for your reference thus assist you in problem solving.
A1 : Yes. This course is suitable for everybody because we deal with information everyday in daily life, We need to make reference in order to get information to make decision. This course will help you to identify which sources and services available that are relevant and valid for your reference thus assist you in problem solving.