Fundamental Systems Concepts
- Systems concepts: definition, structure, function, process context
- Systems properties: elements, attributes, relationship
- Elements of a system
- Systems components

Types of Systems
- Systems Classification
- Natural Systems
- Human activity systems
- Technical systems
- Socio-technical systems
- Simple systems versus complex systems

Systems Thinking
- Core concepts of systems thinking
- Systems dynamics
- General systems theory
- Systems thinking tools: feedback loops, causal loops, stock and flow, archetypes

The Enterprise Systems
- The enterprise as a systems
- Content of a business systems: business, marketplace, suppliers, the value chain, business process
- Structure of systems: physical, organizational, decision making
- Work systems: framework and components
- Systems dimension and measure of Effectiveness

Information Systems
- General perspective of information systems
- Information systems structure and model
- Type of Information Systems
- Functional perspective of information systems
- Role of Information systems

Systems Methodology
- Hard versus soft methodology Hard versus soft methodology
- Systems approach to problem solving
- Applying systems thinking to problem solving
- Systems modelling: models and tools

Soft Systems Methodology (SSM)
- Principles of SSM
- SSM Process: root definition relevant systems, conceptual model
- CATWOE analysis

Systems Development and Systems Practices
- Systems development process
- Systems development methodology: approaches, design modelling tools
- Implementation challenges
- Systems practices

Q1 : How long should I spend to complete this course?
A1 : 14 weeks