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Course Information

About this Course

There are dramatic changes that have taken place in many organizations over the decades. Thus, the Behavior of individual employee as well as groups within this organization has been a major concern recently as they created an impact on organization's productivity and profitability. Hence, this course is catered to address all the important issues pertaining to organisational behavior hoping that the exposure it gives will help students as well as practitioners to manage their subordinates and organisations effectively

Course Syllabus

Topic 1: Introduction to the Field of Organizational Behavior
The field or Organisational Behaviour
Perspective of Organisational Behaviour
Contemporary Challenges for Organisations

TOPIC 2: Individual Behavior and Processes
The MARS model of Individual
Behaviour and Performance
Types of Individual Behavior
Personality in Organisations
Values in the work Place
Values Across Cultures
Work Ethics

TOPIC 3: Perceiving Ourselves and Others in organizations
Self-Concepts and how we perceive ourselves
Perceiving the world around us
Specific Perceptual Process and problems
Improving perceptions
Global Mindsets

TOPIC 4: Workplace Emotions, Attitudes and Stress
Emotions in the workplace
Emotional Labour and Intelligence
Job Satisfaction
Organisational Commitment
Work-related stress and its Management

TOPIC 5: Foundations of Employee Motivation
Employee Engagement
Employee Drives and Needs
Maslow’s Needs Hierarchy Theory
Learned Needs Theory
Four Drive Theory
Expectancy Theory of Motivation
Organisational Behaviour modification and Social Cognitive Theory _ Learning
Goal Setting
Organisational Justice
Equity Theory

TOPIC 6: Team Dynamics
Teams and informal groups
Advantages and Disadvantages of Teams
A model of team effectiveness
Team Design Elements
Team processes
Types of Teams
Self Directed Teams
Multicultural Teams
Virtual Teams

TOPIC 7: Communication in Teams and Organisations
The importance of Communication and its Process and Channels
Communication Barriers
Improving Interpersonal and Workplace Communication

TOPIC 8: Power and Influence in the Workplace
The meaning of power
Sources and Power in organizations
Contingencies of Power
Influences in the Workplace

TOPIC 9: Leadership in Organizational Settings
What is leadership
Competency Perspective of Leadership
Contingency Perspective of Leadership
Transformational Perspective of Leadership
Implicit Leadership Perspective

TOPIC 10: Conflict and Negotiation in the workplace
Is Conflict Good or Bad
Conflict Process Model
Sources of Conflict
Individual Differences in Conflict Resolution
Negotiation
Organisational Approaches to Conflict Management

TOPIC 11: Organisational Change
Lewin’s Force Field Analysis Model
Understanding Resistance to Change
Unfreezing, Changing and Refreezing
Reducing the Restraining Forces
Approaches to Organisational Change

TOPIC 12: Organisational Culture and Creativity
Organisational Culture, Profile Dimensions and characteristics and Organisational Culture Artefacts
The importance of Organisational Culture
Changing and Strengthening Organisational Culture
Organisational Socialisation
Organizational Creativity

Frequently Asked Questions

Q1 : Who is eligible to study through MOOC?
A1 : MOOC are generally open to anyone interested in taking the course, without any entrance requirements.