• We are available for any custom works this month
  • Main office: Springville center X264, Park Ave S.01
  • Call us (123) 456-7890 - (123) 555-7891

Course Information

About this Course

Office Administration II, which is the continuation of Office Administration I, covers more advanced aspects of administration and office practices. It is designed to provide students with the knowledge and skills to assist the executive in managing the office effectively.

Course Syllabus

PLANNING AND ADVANCING YOUR CAREER AND THE FIRST JOB AND BEYOND
An Effective Job Search
-1.1 Planning a Job Search
Career Goal
• Planning with a career goal established
• Planning without a career goal
-1.2 Exploring job opportunities
• School placement and counseling services
• The World Wide Web
• Newspapers
• Employment Agencies
• Government Announcements
• Personal inquiry
-1.3 Documenting Your Job Search
Documents Related to a Job Search
• Preparing a Resume
• Hard Copy Resumes
• Scanned Resumes
Writing a Letter of Application

1.4 Effective Interview
• Prepare for an interview
• Take part in the interview
• Follow Up

1.5 Introduction to a New Job

1.6 Employee Performance

Changing Jobs

THE OFFICE IN A CHANGING BUSINESS WORLD
The Office Today

-1.1 Offices are information driven

1.2 Office functions are varied
• Key Office Activities

1.3 Technology in modern offices
-Alternative offices
• Virtual office
• Mobile office
• Home office

BANKING SERVICES
-1.1 Types of Bank
• Commercial
• Retail
• Central

1.2 Electronic Banking

1.3 Type of Accounts
• Saving Account
• Current Accounts

1.4 Cheque
• Types of Cheque
o Open Cheque
o Crossed Cheque
o Bearer Cheque
o Order Cheque
• Parts of Cheque
• Elements of a Cheque
• Do and Don’t when Using Cheque
• Returned cheques

1.5 Credit Cards
1.6 Internet banking

PURCHASING MANAGEMENT
-1.1 The Role of Purchasing in an Organization
1.2 The purchasing Process
1.2.1 The Manual Purchasing System
1.2.2 The material Requisition
1.2.3 The Request for Quotation and the Request for proposal
1.2.4 The Purchase Order

1.3 Electronic Procurement Systems
1.3.1 Advantage of the e-procurement system

1.4 Small Value Purchase Orders

1.5 Sourcing Decision: The make-or-Buy Decision
1.5.1 Reasons for buying or outsourcing
1.5.2 Reasons for making
1.5.3 The Make-or-buy Break analysis

1.6 Supplier Selection
1.7 How many suppliers to Use
1.8.1 Reasons favoring a single
supplier
1.8.2 Reason favoring more than one
supplier

MEETINGS
Planning Business Meetings

-1.1 Types of business meetings
• Informal and small group meetings
• Formal business meetings

1.2 Seating Arrangements

1.3 Preparing for a Meeting

1.4 Participating in Meetings
• Leader’s Responsibilities
o Brainstorming
o Evaluating Meeting
• Participants’ Responsibilities
o Participating in a Meeting
o Minutes
o Actions Plan
o Follow-up After the Meeting

1.5 Teleconferences

Types of Teleconferences

• Conference Calls
• Video Conferences
• Web Meetings

• Preparing for a Teleconference

TRAVEL ARRANGEMENT
Arranging Travel

Preparing for business travel

-Travel Appointment and Reservation

• Commercial air travel
• Other forms of business travel
• Hotel/motel accommodations

1.2 Itinerary and supporting materials

1.3 Documents and Currency for foreign
travel
• Passport
• Visa
• Health Document
• Currency

1.4 Travel etiquette
• Dress
o Dress for Travel
o Dress to Impress
• Customs

1.5 Work Tasks and Travel

• Staying in Touch
• Follow up Activities
o Expenses Report
o Meeting Report
o Correspondence

Frequently Asked Questions

Q1 : Is this prerequisite subject?
A1 : Yes, you need to at least take Office Administration I before joining this course.