The Managerial Process
1.1 The Administrative Office Management
1.1.1 Emerging Thrust
1.1.2 The Administrative Office Management Function
1.1.3 Career in Administrative Office Management
1.1.4 The AOM responsibilities and challenges
1.1.5 AOM qualifications
1.1.6 AOM professionalism
1.1.7 AOM education background
1.1.8 Profile
1.1.9 AOM Roles and Skills
1.1.10 Evolution of Management Theory
• Scientific Management Movement
• Administrative Movement
• Human Relations
• Modern Movement
1.2 The Organizing Process
1.2.1 Organizational Principles
1.2.2 Organizational Structure
1.2.3 Centralization and Decentralization of organization
1.2.4 Organization Chart
1.2.5 Informal Organization

Basic Functions of Supervisor and Manager
2.1 Leadership Role
2.2 Characteristics of Effective Supervisors
2.3 Functions of Supervision
2.4 Special skills of Supervisors
2.5 Supervisory Responsibilities
2.6 Disciplining Employees

Motivating Office Employees
3.1 Basic Human Traits
3.2 Motivational Process
3.3 Theories of Motivation
3.4 Goal Setting
3.5 Attitude of Management
3.6 Changing Employee Values
3.7 Employee Motivation Techniques and Strategies
3.8 Do’s and Don’ts of Motivation
3.9 Handling Employee Frustration

Decision-Making and Problem Solving
4.1 Definitions of problem
4.2. Relationships among problem solving, decision making and choice making
4.3 Problem solving and productivity
4.4 Problem solving process
4.5 Barriers to solving problems

Q1 : When can I start joining the courses?
A1 : Our courses at online and self-paced so you can start at any time.

Q2 : How long will it take to complete each course?
A2 : You can work through the courses at your own pace, when its suits you, We feel it will take around 12-15 hours to complete each course.