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Course Info

About this Course

This course will provide students an introduction to the application of psychology in the workplace. Students will be exposed on topics related to human behaviour in the workplace such as emotions, attitudes and behaviour, stress, as well as stereotypes. Students taking this course will be able to study critical questions about the workplace such as: “What role does leaders’ emotional displays play on employees’ behaviour and attitudes?” and “What influences employees to experience stress and how to deal with them?” Through lectures, class discussions, activities, and real-world case studies, students will be exposed and equipped with relevant knowledge, and skills which can be applied in a wide range of careers.

Course Syllabus

An Introduction to Work Psychology
1.1 The origins of work psychology
1.2 Work psychology today
1.3 The changing world of work

Attitudes at Work
2.1 Attitudes and behaviour
2.2 Job satisfaction
2.3 Organisational commitment
2.4 Employee turnover and unemployment

Emotions in the Workplace
3.1 Theories of emotions
3.2 Communicating emotions at work
3.3 The social effects of emotion regulation in organisations
3.4 Emotional labour in the 21st century

Work Motivation and Job Design
4.1 Overview of work motivation
4.2 Self-concept and individual differences in motivation
4.3 Goals and incentives

Wellbeing in the Workplace
5.1 Work-related stress
5.2 Factors influencing employee stress and wellbeing
5.3 Importance of wellbeing in the workplace
5.4 Problem-solving approaches to intervention

Minority Groups at Work
6.1 Women at work
6.2 Ethnic minorities at work
6.3 The disabled worker
6.4 Managing diversity at work

Perceiving People
7.1 Overview of person perception
7.2 Stereotypes
7.3 Implicit personality theories and prototypes
7.4 Impression management

Consumer Psychology
8.1 Understanding consumers in the here, the now, and the tomorrow
8.2 Customer’s behaviour and its connection with decision process
8.3 Consumer happiness and wellbeing
8.4 Consumer behaviour and the media

Social Influence
9.1 Overview of social influence
9.2 Sources of social influence
9.3 Effects of social influence
9.4 Social influence strategies

Groups, teams and teamwork
10.1 Group decision-making
10.2 Overcoming group deficiencies
10.3 Group relations
10.4 Work teams

Careers and Career Management
11.1 Current trends in careers
11.2 Making career decisions
11.3 Work-role transitions
11.4 Gender and careers

Summary and Conclusion
12.1 Identify other themes and issues that cut across many of the topics
covered in this course

Frequently Asked Questions

Q1 : Why is organisational psychology important?
A1 : It could improve an employee's morale, boost their efficiency and decrease absenteeism.